Privacy Policy

We collect information that you choose to share with us when you contact SiyaExpress Ltd or otherwise interact with the company — for example by email, WhatsApp or during a business discussion. This may include:

• your name;
• your email address;
• your phone number;
• details about your business, project, partnership or enquiry, and any other information you include in your messages.

Where applicable, we may also receive basic technical information when you visit our website, such as your browser type, device type, pages visited, approximate location derived from your IP address, and the date and time of your visit.

We use the information described above to:

• respond to your enquiries and messages;
• provide information you have requested about our company, products or services;
• discuss and manage projects, partnerships and business relationships;
• maintain and improve our websites, products and services;
• protect our websites and systems, including detecting and preventing fraud or misuse;
• meet legal or regulatory obligations where they apply.

We do not sell your personal information.

Our website may use cookies or similar technologies that are necessary for it to work properly, and may use analytics tools to understand how visitors use the site so we can improve it. Analytics information is generally used in aggregate and is not intended to identify you personally.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

We only share personal information where it is needed for the purposes described in this policy. This may include sharing information with:

• trusted service providers who help us operate our business, such as hosting, email, communication and analytics providers, who process information on our behalf;
• professional advisers, where reasonably necessary;
• public authorities or other parties where required by law, or to protect the rights, safety or property of SiyaExpress Ltd, our users or others;
• a successor organisation in connection with a merger, acquisition or reorganisation of our business.

We take reasonable technical and organisational measures to protect the information we hold against unauthorised access, loss or misuse. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy — for example, to respond to and follow up on an enquiry, to maintain a business relationship, or to meet legal, accounting or reporting requirements. When it is no longer needed, we delete it or keep it in a form that no longer identifies you.

When you contact us through third-party services such as WhatsApp or an email provider, those services process your information under their own terms and privacy policies. Our website may also link to third-party websites. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies.

This policy applies to the SiyaExpress Ltd corporate website (siyaexpressltd.com) and to enquiries made directly to the company. SiyaExpress.com and SiyaData.com are separate products operated by SiyaExpress Ltd and may have their own privacy policies and terms describing how information is handled on those platforms. When you use those products, their own policies apply.

Depending on the laws that apply to you, you may have the right to:

• ask for access to the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete your personal information;
• object to, or ask us to restrict, certain uses of your information;
• withdraw consent where we rely on your consent.

To make a request, contact us using the details below. We may need to verify your identity before acting on a request, and some requests may be limited by legal obligations.

Our corporate website is intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. The “Last updated” date at the top of this page shows when it was last revised. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at developer@siyaexpressltd.com.